Shipping policy

Thank you for shopping with BLUE LOTUS. We are committed to delivering your orders safely and on time across India.

Order Processing

All orders are processed within 1–2 business days after payment confirmation.
Orders placed on Sundays or public holidays will be processed on the next business day.
During peak seasons, sales, or promotional events, order processing may take slightly longer.

Shipping Time

Estimated delivery time is 3–7 business days for most locations across India.
Deliveries to remote or rural areas may take 5–7 business days.
Delivery timelines are estimates and may vary due to weather conditions, courier delays, or other unforeseen circumstances.

Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.
We may offer free shipping on selected products or promotional offers from time to time.

Order Tracking

Once your order has been shipped, you will receive a confirmation email or SMS with the tracking details. You can use the tracking number to monitor the status of your shipment.

Delivery

Please ensure that the shipping address and contact number provided at checkout are accurate. BLUE LOTUS is not responsible for delays or failed deliveries due to incorrect or incomplete shipping information.

Failed Delivery

If a delivery attempt is unsuccessful due to the recipient's unavailability or an incorrect address, the courier may attempt re-delivery or return the package to us. Additional shipping charges may apply for re-shipping the order.

Damaged or Missing Items

If your order arrives damaged, incomplete, or with missing items, please contact us within 48 hours of delivery with your order number and photographs of the package and product. We will investigate the issue and provide an appropriate resolution.